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Est.Feb 2025

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Find answers to common questions about our payment gateway, including setup, transaction processing, security, fees, and troubleshooting. Always get quick support!

Popular Questions

What does TrybePay do?

We help you make payments to anywhere across the globe

How does TrybePay do?

We help you make payments to anywhere across the globe

Are payment secure?

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How can I track my transactions?

Our staffs will give you follow up and a transaction ID with a Follow up mail.

What currencies are supported?

Currently we support: USD , KES , CAD , RAND , GHS and a lot more…

Payment Questions

What happens if I overpay?

The excessive payment will surely be refunded

How can I track my payment status?

Our staffs will give you follow up and a transaction ID with a Follow up mail.

How do I get a refund?

It will be returned to the account the payment will be sent from

How do I update my billing information?

Contact our support and they will update it for you

Is my payment information secure?

Your payment is 100% safe and secured.

Regular Questions

How can I contact customer support?

Use the chatbot on the homepage or use the contact form.

Can I cancel or modify my order?

Already processed payment can not be cancelled .

Are payment secure?

Our payment are 100% Safe and Secured, wee have a top notch security and we monitor transactions every sec.

How does a payment work?

We make instant transfers globally, no hidden fees, your recipients gets what you sent, what you see is what you get.

What transaction fees should I expect?

Our fees are low and very transparent , no hidden fees, fees depends on the amount of the transaction

Still didn’t find what you were looking for? Contact Us for more.
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